Get the answers you need, when you need them with 24x7x365 LifeGuard Support.
Choose LifeGuard Support and get far more services around-the-clock for one low price. At just £26/mo, you'll enjoy all the convenient support and cost savings listed below, in addition to what you would normally get when you sign up for a ServerBeach Dedicated Server.
24x7x365 Phone Support
Call us day or night and expect to talk to a seasoned IT pro obsessed with making your problems go away, fast. Their passion for hosting exists to help your passion for business. It means we cut to the chase first time, every time with the know-how you need. We'll verify your issue, submit a support ticket on your behalf, and won't let go until it's resolved.
First Hour Free
Get the first hour free on any billable services needed to resolve your issue with each support ticket you submit. Typical Dedicated Server issues get resolved within an hour.
Three Billable Hour Cap
If your Dedicated Server issue requires more time to resolve, we'll cap the billable support charges to three hours, no matter how long it takes us to fix it to your satisfaction. These three hours are in addition to the free first hour you receive providing even greater cost savings.
| Included Support Services |
| Rapid Reboot |
| Remote Rescue for Linux |
| Rapid Reload |
| Hardware Troubleshooting |
| Network Troubleshooting |
| ServerBeach DNS Tool |
| Initial Installation Troubleshooting |
| Free OS Reloads |
| Portal Tools and Analytics Troubleshooting |
| Additional Support Services |
| Apache Troubleshooting |
| Control Panel Troubleshooting |
| Email Troubleshooting |
| FTP Troubleshooting |
| Control Panel Troubleshooting |
| MySQL Troubleshooting |
| IIS Troubleshooting |
| General OS (Windows/Linux) Troubleshooting |
| Best effort on all other issues |
