2007-03-19
nstant screen sharing service provider LiveLOOK (livelook.net) announced on Monday it has partnered with ServerBeach, PEER 1 Network Enterprises' self-managed hosting subsidiary.
ServerBeach will host LiveLOOK, supporting its unique screen sharing network. ServerBeach will also begin using LiveLOOK instant screen sharing as part of its customer support initiatives, along with live chat.
"LiveLOOK is fast and easy to use," says Robert Miggins, VP of ServerBeach. "Our sales team has used LiveLOOK to address customer questions effectively and visually walk them through the shopping and signup process and in turn, we have seen an increase in sales and a dramatic improvement in our customers' first impressions of ServerBeach."
LiveLOOK is an instant screen sharing service that uses Web-based screen sharing technology to provide an instant visual link between customers and support agents. The service launches instantly from a single click on a button, and requires no software downloads for either customers or agents.
